Your Questions, Answered—But Make It Fun!
Don’t worry, we’ve got your back! First, Fugu is built in the USA by American developers who follow all the U.S. privacy rules (because we don’t mess with the law). Second, we only ask for your customers' first name, email, and cell number—that’s it! No last names, no addresses, no risky stuff. It’s like we’re playing data limbo: “How low can you go?”
Full disclosure: Stripe (our trusty 3rd-party payment processor) will need more info, like payment details. But don’t sweat it—they keep that info safe and sound, and they don’t share it with us.
Lastly, per our Terms of Service, we will NEVER share your data or your customer data. Pinky promise. 🐡
If you’re a restaurant that collects zero customer info, sorry, Fugu isn’t your jam. We need a little data to work our magic!
Online-only stores? Not the worst fit, but they might get more bang for their buck with ads or SEO. Service-related businesses? They’re our BFFs. We’re like peanut butter and jelly—better together!
Negative reviews? Scary, but hear us out: they’re not all bad! Fugu helps you tackle customer issues before they blow up online. While we can’t stop a cranky customer from venting, a well-handled negative review can actually show your business has heart!
Oh, and about trying to block negative reviews? Don’t do it. That’s called "review-gating," and Google will slap your wrist faster than you can say, “Uh-oh!”
NOPE. Don’t even think about it. Google is like a super-smart teacher who always catches cheaters. Fake reviews can get your business flagged, your profile shut down, and your reputation tanked. Instead, focus on the real stuff. Happy customers = glowing reviews. Do great work, and let the reviews roll in naturally.
Good question! Ads disappear when you stop paying. SEO? It’s like trying to hit a moving target—Google’s always tweaking its algorithm. Reviews, though? They’re forever! Once a customer leaves you a glowing review, it’s up there for good, working for your business 24/7. Build those reviews, and they’ll be your secret weapon for years to come.
No catch! Our founders saw how powerful Google reviews are and decided to make a tool that actually helps small businesses (without charging an arm and a leg). We studied our competitors, took notes on what they did wrong, and built Fugu to fix those problems. Think of us as the clever underdog. 🦈
It’s simple!
Yes, we provide onboarding assistance, video tutorials, and ongoing support to ensure successful implementation.
Glad you asked!
Our customers typically see an 8–10% boost in sales within a year. For example: If Joe’s Tire Shop makes $1 million a year, Fugu can help bring in an extra $100,000! And guess what? Fugu costs just $3,188 per year. You do the math—it’s a steal.
Service-related businesses see the best results! If your customers live near your shop and you’re all about providing a service, Fugu’s your new BFF. Here are some businesses that crush it with Fugu:
We keep it simple, affordable, and ridiculously effective. Ready to make your reviews shine? Let’s get started with Fugu! 🐡